SERVICES DIRECTORY FROM
TURIM ALAMEDA HOTEL
A
Please contact the Reception.
Francisco Sá Carneiro Airport (Porto), 38 km away. Average travel time by taxi: 35 minutes. We recommend leaving the hotel 3 hours before your flight’s departure time.
Individual thermostats available in your room, allow you to control the desired temperature.
Lisbon International Airport, 10 Km. Average travel time by taxi 15 minutes.
We suggest you leave the Hotel 2.30h before the departure time of your flight.
See the Emergency Plan posted on the door of your room.
If you need some extra product, other than those placed in your bathroom (Shoeshine Set, Sewing Set, Dental Set, Shaving Set, Beauty Set), please contact the Reception.
They are not allowed (guide dogs allowed).
Ask at the front desk.
B
We have our events department. For more information, contact the Reception.
The bar is located on the ground floor of the hotel.
Please contact the Reception.
In the hotel’s breakfast room on the 6th floor, you can enjoy a buffet breakfast from 7:00 a.m. to 10:30 a.m.
At your disposal in the Hotel lobby and access point to the internet.
C
Next to the minibar.
Check-out must be before 12.00 am. If you want to stay up later, you should contact the Reception the day before in order to confirm availability.
We do not accept personal checks for settlement of invoices.
You can request a city map in the Reception of the Hotel.
The Hotel offers Complaints Book.
We accept major credit cards.
D
Please contact Reception, if necessary.
If you do not want to be disturbed, please hang the info outside your room door.
At your disposal in the minibar menus. For room service please contact the reception.
Reception is happy to help you with the first aid Hotel kit or inform you about the nearest drugstore.
E
220 W
To contact the hotel front desk, please send an email to santamariadafeira@turimhotels.com
In case of emergency, immediately call the reception.
The Reception will be happy to inform you about the many activities taking place in the city.
You can order them to the housekeeper or by contacting the Reception.
F
To report a fire contact the reception and indicate it’s location and dimension. Necessary procedures will be immediately triggered. Further info, read instructions posted in your room: item PRECAUTIONS.
Please call the reception.
G
We have all info about golf courses nearby the Hotel. Please contact the reception.
Our gym is located on the 6th floor.
Opening hours: 7:00 am – 10:00 pm
H
For more info, please contact the Reception.
Reception will direct you to the nearest Hospital.
I
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J
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K
Make sure you did not leave the key card inside your room and present it at check-out.
L
Complete the form and use the existing laundry bags in the room for this purpose. If the delivery of clothing is made after 9.00 am and want the same be ready before 12.00 am, will be added a 50% fee.
Euro (€). Banknotes in circulations are 500, 200, 100, 50, 20, 10 and 5 euro. Coins are 1 and 2 euros, 1, 2, 5, 10, 20 and 50 cents.
The housekeeper will be happy to help you.
For all the luggage service contact the Reception.
M
Reception can facilitate you this service, and inform about charges to your letters or orders.
We have minibar menus at your disposal. Please contact the reception.
N
Smoking is not allowed inside the Hotel.
O
Available at the Reception.
P
Parking at our hotel is free of charge.
Please note that we have charging points for electric cars.
Please contact the reception.
They will be delivered to your room or transmitted at the Hotel Reception.
The tap water is drinkable, but we recommend bottled water.
Q
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R
Please contact the reception for information and location of the respective churches.
Please contact the reception.
Room service is available 24 hours a day. Extension: 9
S
All rooms have a safe. The Hotel is not responsible for any loss of objects or valuables left in the room.
We do sewing arrangements. Please contact the reception.
Please contact the reception.
All rooms are equipped with Smart TV. National and international channels are available.
The Hotel’s sound system allows you to enjoy personalised environments, whether you want to relax in your room or experience an immersive atmosphere in the common areas.
An acoustic experience designed to enhance every moment of your stay.
T
Please contact the Reception.
For outside line please dial 0 (zero). For connection between rooms, just dial the room number.
Ask at the Reception.
If you need more towels, please contact the Reception.
Reception will inform you about this item.
Ask at the Reception.
U
USB socket available. Ask at the Reception.
V
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W
Request this service at the reception.
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Y
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Z
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