SERVICES DIRECTORY FROM

TURIM santa maria HOTEL

A

ADAPTERS AND TRANSFORMERS

Please contact the Reception.

AIRLINES

Several airlines use the Madeira International Airport to scales, or starts and flight purposes. For any information or reservations contact the Reception.

AIR CONDITIONING

Individual thermostats available in your room, allow you to control the desired temperature.

AIRPORT

Madeira International Airport, 19 Km. Average travel time by taxi 20 minutes.
We suggest you leave the Hotel 2.30h before the departure time of your flight.

ALARM

See the Emergency Plan posted on the door of your room.

AMENITIES

If you need some extra product, other than those placed in your bathroom (Shoeshine Set, Sewing Set, Dental Set, Shaving Set, Manicure Set, Beauty Set), please contact the Reception.

ANIMALS

They are not allowed (guide dogs allowed).

AUDIOVISUAL CONFERENCE EQUIPMENT

Ask at the front desk.

B

BANQUETS

We have our events department. For more information, contact the Reception.

BAR

The Bar is located on the ground floor of the Hotel and it's opened from 11.30 am to 12.00 am.

BIRTHDAYS

Please contact the Reception.

BREAKFAST

Breakfast is served daily in the breakfast room on floor -1 of the Hotel from 7 am to 10:30 am.

BUSINESS CENTER

At your disposal in the Hotel lobby and access point to the internet.

C

CAPSULES OPENER

Next to the minibar.

CAR RENTAL

Please contact the Reception. We have special prices for our guests.

CHECK-OUT

Check-out must be before 12.00 am. If you want to stay up later, you should contact the Reception the day before in order to confirm availability.

CHECKS

We do not accept personal checks for settlement of invoices.

CITY MAP

You can request a city map in the Reception of the Hotel.

COMPLAINT BOOK

The Hotel offers Complaints Book.

CREDIT CARDS

We accept major credit cards.

D

DOCTOR

Please contact Reception, if necessary.

DO NOT BOTHER

If you do not want to be disturbed, please hang the info outside your room door.

DRINKS

At your disposal in the minibar menus. For room service please contact the reception.

DRUGSTORE

Reception is happy to help you with the first aid Hotel kit or inform you about the nearest drugstore.

E

ELECTRICITY SUPPLY

220 W

E-MAIL

Wi-fi available all over the Hotel.

EMERGENCY

In case of emergency, immediately call the reception.

ENTERTAINMENT

The Reception will be happy to inform you about the many activities taking place in the city.

EXTRA BED OR COT

You can order them to the housekeeper or by contacting the Reception.

F

FIRE

To report a fire contact the reception and indicate it’s location and dimension. Necessary procedures will be immediately triggered. Further info, read instructions posted in your room: item PRECAUTIONS.

FLOWERS

Please call the reception.

G

GARAGE

The Hotel has private parking. If you want to use it, the cost will be charged to your account.
It is recommended that you shouldn't leave valuables inside your car.

GOLF

We have all info about golf courses nearby the Hotel. Please contact the reception.

H

HAIR STYLIST

For more info, please contact the Reception.

HOSPITAL

Reception will direct you to the nearest Hospital.

I

J

K

KEY CARD

Make sure you did not leave the key card inside your room and present it at check-out.

L

LAUNDRY

Complete the form and use the existing laundry bags in the room for this purpose. If the delivery of clothing is made after 9.00 am and want the same be ready before 12.00 am, will be added a 50% fee.

LOCAL MONEY

Euro (€). Banknotes in circulations are 500, 200, 100, 50, 20, 10 and 5 euro. Coins are 1 and 2 euros, 1, 2, 5, 10, 20 and 50 cents.

LOST & FOUND OBJECTS

The housekeeper will be happy to help you.

LUGGAGE

For all the luggage service contact the Reception.

M

MAIL

Reception can facilitate you this service, and inform about charges to your letters or orders.

MINIBAR

We have minibar menus at your disposal. Please contact the reception.

N

NON-SMOKERS

Smoking is not allowed inside the Hotel.

O

OFFICE SERVICES

Available at the Reception.

P

POTABLE WATER

The tap water is drinkable, but we recommend bottled water.

PHOTOCOPIES AND SCANNING

Please contact the reception.

PHOTO REVELATION

Please contact the Reception.

POSTS

They will be delivered to your room or transmitted at the Hotel Reception.

Q

R

RELIGIOUS SERVICES

Please contact the reception for information and location of the respective churches.

RESERVATIONS

Please contact the reception.

ROOM SERVICE

Please contact the reception.

S

SAFE

All rooms have a safe. The Hotel is not responsible for any loss of objects or valuables left in the room.

SEW

We do sewing arrangements. Please contact the reception.

SHOESHINE

Please contact the reception.

T

TRANSFERS

Please contact the Reception.

TELEPHONES

For outside line please dial 0 (zero). For connection between rooms, just dial the room number.

TICKET SERVICE

Ask at the Reception.

TOWELS

If you need more towels, please contact the Reception.

TOURS

Reception will inform you about this item.

TRANSLATION SERVICES

Ask at the Reception.

TV

All rooms are equipped with TV. At your disposal national and international channels.

U

USB

USB socket available. Ask at the Reception.

V

W

WAKE UP SERVICE

Request this service at the reception.

X

Y

Z